Terms of service

Terms of Service

Last updated: 18 September 2026

1. Overview

This website is operated by Motorun ("we", "us", "our"), trading under the brand MOTORUN. Throughout the site, the terms "we", "us" and "our" refer to MOTORUN. We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"). These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

2. Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

3. Products and Specifications

Certain products may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Refund & Return Policy.

We have made every effort to display as accurately as possible the colours and images of our products. We cannot guarantee that your computer monitor's display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.

Safety notice: Electric scooters are motorised vehicles. Users are responsible for complying with all local laws and regulations regarding the use of electric scooters, including age restrictions, helmet requirements, permitted riding areas, and speed limits. Always read the user manual before riding.

4. Prices and Payment

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

Prices are displayed in the currency indicated at checkout and may be exclusive or inclusive of VAT / local taxes as stated. Shipping costs, if any, will be added at checkout.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

5. Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. We may also limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information so that we can complete your transactions and contact you as needed.

6. Shipping and Delivery

Shipping terms, delivery times and available destinations are described in our Shipping Policy. Risk of loss and title for items purchased pass to you upon delivery to the carrier, unless otherwise stated.

7. Returns, Refunds and Cancellation

Our refund and return terms, including your statutory rights under applicable EU consumer law, are described in our Refund & Return Policy.

8. Intellectual Property

All content on this site — including text, graphics, logos, images, product designs, and software — is the property of Motorun or its content suppliers and is protected by international copyright, trademark and other intellectual property laws. You may not reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without our express written permission.

9. Third-Party Links and Tools

Certain content, products and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of such third-party materials, and we do not warrant and will not have any liability for any third-party materials or websites.

10. Limitation of Liability

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free. You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.

To the maximum extent permitted by applicable law, in no case shall Motorun, our directors, officers, employees, affiliates, agents, contractors, or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the Service or any products procured using the Service.

Nothing in these Terms shall limit or exclude any liability that cannot be limited or excluded under applicable law, including your statutory consumer rights.

11. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of UK.

12. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page. We reserve the right to update, change or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.